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Common Questions

What areas do you serve?

Far Out Balloons is based in Southwest Oklahoma and proudly serves Chickasha, Duncan, Marlow, Lawton, and surrounding areas. Not in our usual service area? No worries—we may still be able to make it happen! Travel fees may apply for locations outside our standard service area.

Do you require a retainer?

Yes! A 50% non-refundable retainer is required to reserve your event date. There’s a lot that happens behind the scenes before balloon day from planning and designing your installation to ordering supplies and preparing everything specifically for your event. The retainer allows us to dedicate that time and resources to your celebration and officially reserve your date.

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The remaining balance is due 7 days before your event.

How far in advance should I book?

A few weeks’ notice is ideal! While we can often accommodate shorter timelines, booking early gives us more time to plan your design, order any specialty colors or supplies, and make sure everything comes together just the way you imagined.

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Need balloons sooner? Don’t count us out! Last-minute bookings may be available depending on our schedule and what you’re looking for. We just can’t guarantee specific colors or specialty supplies will be available on short notice, and larger or more elaborate installations may require more planning time.

Can you use balloons I have already purchased?

For the best results, we provide all balloons used in our installations. We use professional-quality balloons that we know will inflate, size, and hold up properly throughout your event. Customer-provided balloons can vary significantly in quality and quantity, so we can't guarantee how they will look or perform.

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To make sure your installation meets the Far Out standard, all balloons are supplied by us and included in your quote.

How long does an installation typically last?

Indoors, balloon installations can last for weeks when kept away from direct sunlight and heat. Outdoors, sun, heat, wind, and humidity can shorten their lifespan considerably, so outdoor installations aren't guaranteed to last beyond your event.

How do I request a quote for my project?

Just fill out the "Request a Quote" form on our website! Tell us a little about your event, what you're envisioning, and your preferred colors. You can also send inspiration photos to help us bring your vision to life.

What is your cancellation policy?

Cancellations are allowed, but the 50% retainer is non-refundable. Because your date is reserved specifically for your event and planning begins as soon as you're booked, the retainer covers the time and resources already committed to your installation.

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